Shipping

When will my order ship?
Orders received Monday - Friday before noon are typically processed and shipped same day. 

Orders received Monday - Friday after noon will be processed on the following business day. We do not ship on weekends or holidays.

Tracking Your Order
Check your email. You will receive emails regarding the status of your order at the address you entered during checkout. Tracking information is typically emailed within 24 hours after your order ships.

COUNTRY ORDER AMOUNT ON OR BELOW FREIGHT PRICE ORDER AMOUNT ON OR ABOVE FREIGHT PRICE
Germany 99,00€ 6€ 99,99€ Freight free
Denmark 99,00€ 6€ 99,99€ Freight free
Netherlands 99,00€ 6€ 99,99€ Freight free
Belgium 99,00€ 6€ 99,99€ Freight free
Sweden 99,00€ 6€ 99,99€ Freight free
Norway 99,00€ 6€ 99,99€ Freight free
Austria 119,99€ 10€ 120,00€ Freight free
Italy 119,99€ 10€ 120,00€ Freight free
Luxembourg 119,99€ 10€ 120,00€ Freight free
Finland 119,99€ 10€ 120,00€ Freight free
France 119,99€ 10€ 120,00€ Freight free
Liechtenstein 119,99€ 10€ 120,00€ Freight free
Ireland 124,99€ 20€ 125,00€ Freight free
Estonia 124,99€ 20€ 125,00€ Freight free
Lithuania 124,99€ 20€ 125,00€ Freight free
Poland 124,99€ 20€ 125,00€ Freight free
Czech Republic 124,99€ 20€ 125,00€ Freight free
Slovakia 124,99€ 20€ 125,00€ Freight free
Slovenia 124,99€ 20€ 125,00€ Freight free
Latvia 124,99€ 20€ 125,00€ Freight free
Bulgaria 124,99€ 20€ 125,00€ Freight free
Spain 124,99€ 20€ 125,00€ Freight free
Hungary 124,99€ 20€ 125,00€ Freight free
Croatia 134,99€ 25€ 135,00€ Freight free
Cyprus 134,99€ 25€ 135,00€ Freight free
Georgia 134,99€ 25€ 135,00€ Freight free
Gibraltar 134,99€ 25€ 135,00€ Freight free
Greece 134,99€ 25€ 135,00€ Freight free
Moldova 134,99€ 25€ 135,00€ Freight free
Monaco 134,99€ 25€ 135,00€ Freight free
Serbia 134,99€ 25€ 135,00€ Freight free
Ukraine 134,99€ 25€ 135,00€ Freight free
Faroe Islands 134,99€ 25€ 135,00€ Freight free
Greenland 134,99€ 25€ 135,00€ Freight free
Iceland 134,99€ 25€ 135,00€ Freight free
Svalbard 134,99€ 25€ 135,00€ Freight free
Switzerland 134,99€ 25€ 135,00€ Freight free
England 134,99€ 25€ 135,00€ Freight free

 

General Terms
All products purchased online at the webshop www.thegrayl.eu are subject to and conditional upon compliance with these Terms of Sale and Delivery. Any derogation from these Terms must be agreed in writing between the parties.

The webshop is owned and operated by:

United Company ApS
Vassingerødvej 147
DK-3540 Lynge
Central Business register (CVR) no.: 32 28 99 16
+45 7020 7579
support@thegrayl.eu

Any purchase made on the webshop will be regarded as a transaction between you as buyer (“Buyer”) and United Company as seller.

Placing of Orders, Order Confirmation, and Purchase Agreement
Upon receipt of an order from the Buyer, United Company will send an order confirmation to the Buyer’s e-mail address, specifying i.a. number, price, the approximated delivery date of the product, if the order is accepted. If the Buyer disagrees with the specifications in the order confirmation, then the Buyer must contact United Company immediately upon receipt of the order confirmation. However, the amount will not be drawn until the Buyer has picked up the products at the earliest.

If United Company does not send an order confirmation, but informs the Buyer that the order cannot be accepted, then the amount will be paid back to the Buyer as soon as possible, using the same means of payment as used by the Buyer.

No purchase agreement has been entered into between United Company and the Buyer, until United Company has forwarded an order confirmation.

Prices, Payment and Freight
United Company sells the products at the prices stated in its webshop in EUR, which are inclusive of Danish VAT. The current price is the price stated on the website at the time when the order is placed, subject to any misprints.

Before the Buyer places the order, the Buyer will receive information on the total price inclusive of VAT, taxes and freight charges (which depend on the method and place of delivery).

Payment may take place using the payment methods that are specified in the webshop.

Note: If the Buyer cancels the transaction, then the costs of returning the products are paid by the Buyer.

Delivery and Passing of the Risk
Delivery will take place on the dates specified by United Company in the order confirmation, usually within 1-2 weeks.

United Company bears the risk of accidental loss of the products, until they have been delivered to the Buyer. Delivery is deemed to take place when United Company (or its representative) hands out the product at any address agreed between United Company and the Buyer.